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XPress PHONE is your connection to Valley BankSM , giving you immediate access to the information you need most often. With XPress PHONE , you can quickly and easily:

  • Make account balance inquires.
  • Determine most recent transactions on your account.
  • Verify deposits as well as other electronic funds or ATM transactions.
  • Transfer funds between accounts and make loan payments.

Using XPress Phone and Main Menu

Using XPress PHONE SM
Before using Valley Bank's XPress PHONE, make sure you have your account number(s) handy. It appears at the top right corner of your statement or the bottom of your check. Also have your Personal Identification Number (PIN) available. The first time you call, your PIN will be your social security number, however, we encourage you to change your PIN to add more privacy to your banking.

  • First - Call 495-9255 (outside area 1-877-495-9255) from any touch tone phone.
  • Wait ...for the greeting, then follow the simple instructions given to you. You will be offered a series of menu options. To access these selections from the Opening Menu, press the corresponding number(s) on your touch-tone phone.

Main Menu

1

Checking or Money Market Information
1 Checks and other Debits
2 Deposits and other Credits
3 All transactions cleared since last statement
4 Search by Check Number
6 Change your PIN
8 Return to Main Menu
9 Repeat Menu

2

Savings Information
1 Savings Withdrawals
2 Savings Deposits
3 All transactions cleared since last statement
8 Return to Main Menu
9 Repeat Menu

3

Loan Information

4

Certificates of Deposit & Individual Retirement Accounts

5

Funds Transfer or Make Loan Payment

6

Change PIN

9 Repeat Menu
# Terminate Call

 

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